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關(guān)注:1
2013-05-23 12:21
求翻譯:顧客的期望就是顧客需要的產(chǎn)品與服務(wù)應(yīng)該達到的標準。當顧客對這種標準要求期望過高時,一旦酒店的產(chǎn)品或服務(wù)達不到要求,顧客就會有一種失落感,有一種受欺騙上當?shù)母杏X。比如客人在三星級的酒店,卻希望得到五星級的待遇,其結(jié)果就只有失望。是什么意思?![]() ![]() 顧客的期望就是顧客需要的產(chǎn)品與服務(wù)應(yīng)該達到的標準。當顧客對這種標準要求期望過高時,一旦酒店的產(chǎn)品或服務(wù)達不到要求,顧客就會有一種失落感,有一種受欺騙上當?shù)母杏X。比如客人在三星級的酒店,卻希望得到五星級的待遇,其結(jié)果就只有失望。
問題補充: |
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2013-05-23 12:21:38
Expectations of the customer is the customer needs the products and services should meet the standards. When the customer requirements of this standard to expect too much, once the hotel's products or services meet the requirements, the customer will have a sense of loss, there is a feeling of decep
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2013-05-23 12:23:18
Customers' expectations, the customer needs to the products and services should meet the standards. When the customer of such standards for high expectations, as soon as the hotel is one of the products or services, customers will also have a sense of hopelessness, a feeling of the swindling. As gue
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2013-05-23 12:24:58
The standard which customer's expectation is which the customer needs the product and the service should achieve.When the customer has expected high to this kind of standard request, once the hotel product or the service cannot meet the requirements, the customer can have one kind of sense of being
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2013-05-23 12:26:38
Customer's expectation that customers need products and services should meet the standards of. When the customer's high expectations for this standard, as soon as the products or services do not meet the requirements of the hotel, customers will have a feeling, a feeling deceived trap. Guests at the
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2013-05-23 12:28:18
正在翻譯,請等待...
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