The customer service is a process, at the right time, the right occasion at the right price, the right way to the right customers the right products and services to the right customer needs are met, the value of the process of enhancement activities.

Customer service is a process that is at the right time, the right place, at the right price, the right way to the right customers with the right products and services, enabling customers the appropriate requirements have been met, value is enhanced by active processes.