In this paper, based on the research literature on customer loyalty to domestic and foreign scholars, as defined in the connotation of customer loyalty, customer loyalty significance for the development of hotel business, hotel customer loyalty impact factors were summarized and based on this propos

This document is intended to both domestic and international scholars on customer loyalty, the research literature as the basis for customer loyalty, and the content defined loyal customers for the hotel business development of customer loyalty, and the hotel, such as the impact factor for summary b

This article mainly take the domestic and foreign scholars about the customer loyalty research literature as a foundation, to the customer loyal connotation limits, the loyal customer regarding the hotel management development significance, aspects and so on hotel customer's loyal influence factor c

This article mainly scholars at home and abroad based on the research literature on customer loyalty, definition on customer loyalty, loyal customers for the development of hotel business significance, summary of influencing factors of customer loyalty and other aspects of the hotel, and made increa

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