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關注:1
2013-05-23 12:21
求翻譯:single definition has been accepted in the literature. The researchers has investigated 48 different CRM definitions and concluded with five categories of definitions: strategy, process, philosophy,capability and technology (Zablah, Bellenger, & Johnston, 2004 ).In this study CRM is defined in a micro view which can be是什么意思?![]() ![]() single definition has been accepted in the literature. The researchers has investigated 48 different CRM definitions and concluded with five categories of definitions: strategy, process, philosophy,capability and technology (Zablah, Bellenger, & Johnston, 2004 ).In this study CRM is defined in a micro view which can be
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2013-05-23 12:21:38
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2013-05-23 12:23:18
正在翻譯,請等待...
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2013-05-23 12:24:58
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2013-05-23 12:26:38
在文獻中,單一的定義已被接受。研究人員已經調查 48 不同 CRM 定義并結束五個類別的定義: 戰略、 過程、 哲學、 能力和技術 (Zablah、 貝倫格,科技莊士敦,2004年)。在這項研究微視圖可以定義為一個有關管理 (Plakoyiannaki 科技 Tzokas,2002 年 ; 客戶交互的過程中定義的客戶關系管理Reinartz、 曼,科技霍耶,2004 年 ;斯里瓦斯塔瓦、 謝爾瓦
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2013-05-23 12:28:18
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