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關注：1
2013-05-23 12:21
求翻譯：課題通過研究國內外呼叫中心發(fā)展的現(xiàn)狀和趨勢，以及廣電企業(yè)面臨的服務和管理問題，提出了平臺建設的系統(tǒng)需求，并重點分析了系統(tǒng)的功能需求；得出了平臺的總體架構、拓撲架構、功能結構及系統(tǒng)的可靠性、安全性設計；接著對核心功能模塊“大故障管理”、“投訴管理”進行了詳細設計；然后，通過對系統(tǒng)的測試，說明了系統(tǒng)的可用性，很好的滿足了客戶的需求，達到了預期目標。是什么意思？ 待解決
 懸賞分：1
- 離問題結束還有
課題通過研究國內外呼叫中心發(fā)展的現(xiàn)狀和趨勢，以及廣電企業(yè)面臨的服務和管理問題，提出了平臺建設的系統(tǒng)需求，并重點分析了系統(tǒng)的功能需求；得出了平臺的總體架構、拓撲架構、功能結構及系統(tǒng)的可靠性、安全性設計；接著對核心功能模塊“大故障管理”、“投訴管理”進行了詳細設計；然后，通過對系統(tǒng)的測試，說明了系統(tǒng)的可用性，很好的滿足了客戶的需求，達到了預期目標。
問題補充： |
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2013-05-23 12:21:38
Topics through research at home and abroad call center development of status and trend, and radio and TV Enterprise faced of service and management problem, made has platform construction of system demand, and focus analysis has system of function demand; came has platform of overall schema, and top
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2013-05-23 12:23:18
Topics at home and abroad through a study of call center development status and trends, as well as radio and television enterprises are faced with the service and management issues, raised platform-building system requirements, and to focus on the analysis of the system's functional requirements; ca
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2013-05-23 12:24:58
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2013-05-23 12:26:38
Topics through research at home and abroad call center development of status and trend, and radio and TV Enterprise faced of service and management problem, made has platform construction of system demand, and focus analysis has system of function demand; came has platform of overall schema, and top
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2013-05-23 12:28:18
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