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關注:1
2013-05-23 12:21
求翻譯:人 們對顧客價值的認知,是在對質量的批評中逐步完善起來的。隨著服務管理的發展,有些學者開始對傳統的、廣為接受的質量概念提出了懷疑和批評,認為“在傳統 的質量模型中,沒有明確地將顧客感知價格或成本納入考慮”( Annika Ravald and Christian Gronroos,1996),因此可能會產生質量內涵上的偏差;是什么意思?![]() ![]() 人 們對顧客價值的認知,是在對質量的批評中逐步完善起來的。隨著服務管理的發展,有些學者開始對傳統的、廣為接受的質量概念提出了懷疑和批評,認為“在傳統 的質量模型中,沒有明確地將顧客感知價格或成本納入考慮”( Annika Ravald and Christian Gronroos,1996),因此可能會產生質量內涵上的偏差;
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2013-05-23 12:21:38
Awareness of customer value, is in the criticism of the quality gradually perfected. With the development of service management, some scholars began the traditional, widely accepted concept of quality raised doubts and criticisms that the traditional quality model, there is no clear customer percept
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2013-05-23 12:23:18
People for the customer value is the awareness that the quality of the step-by-step improvement in criticism. Along with the developments in the management of some scholars, the start of the traditional and widely accepted in the concept of quality questioning and criticism, that "in the traditional
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2013-05-23 12:24:58
The people to the customer value cognition, are in the criticism consummate gradually to the quality.Along with the service management development, some scholars started the quality concept which to the tradition, accepted widely to propose the suspicion and the criticism, thought “in the traditiona
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2013-05-23 12:26:38
Someone's perception of customer value, is gradually improving in the criticism of the quality of. With the development of service management, some scholars began to traditional, widely accepted concepts of quality have raised doubts and criticism that "traditional quality model, did not explicitly
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2013-05-23 12:28:18
正在翻譯,請等待...
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